Q: Are pets allowed?
A: Yes, well-behaved dogs are allowed with a maximum of two dogs per room. A one-time $50 cleaning fee will be added to your room total. Dogs must be on a leash at all times within the common areas of the property. Dogs are not to be left alone in the rooms or on back patios. Dogs are not allowed in the pool.
Q: Why don’t I have a phone in my room?
A: While we always prefer a face to face conversation with our guests, sometimes a text works best. Feel free to text us anytime, throughout your stay with us, whether you’d like a restaurant reservation, directions, or a glass of wine sent to your room. Questions, requests, room service, housekeeping, all at your fingertips. If you don’t text, then we wont bother you.
Q: How do I book a room?
A: Click the BOOK link at the top of the page, email us at email@example.com, call us at 805-344-0104.
Q: Can I cancel my reservation?
A: Yes, up to 72 hours prior to the day of your arrival you may cancel your reservation without a fee, please call us at 805-344-0104
Q: When are you going to charge my card for my reservation?
A: Reservations require an accepted credit card (Visa, AmEx, MasterCard, Discover) at the time of booking. This card will be charged with your first night’s stay at the time of booking, the rest of your stay will be authorized to your card at check-in and charged upon check out. Your card will also be authorized at check-in for incidentals at the rate of $100.00 per day. (If you select a prepaid rate, your card will be charged the full amount of your stay when you make your reservation.) All other charges made to your room during your stay – including room service, restaurant, bar charges, etc. – will also be charged to this card as the expenses are incurred, and all outstanding charges will be charged to your card upon check-out. You may change the card on file with us at any time by visiting the front desk or calling us at 805-344-0104.
Q: Can I smoke or Vape in the room?
A: No, and if you do, we’ll add a $250 cleaning fee onto your room total.
Q: Do you have free wi-fi?
A: Yes, and its fast
Q: Do you have room service?
A: Yes, you can order from any place on the property and we will bring to you- room, pool, gardens, vineyard, you name it.
Q: Do you have a spa?
A: We don’t have a spa onsite (yet), but we know some practitioners who can come to your rooms for massage or meditative practice.
Q: Do you offer bikes?
A: Yes, we have a fleet of Linus bikes for you to use throughout your stay. Guests can inquire about the bike waiver / check out process at the front desk.
Q: How do I park?
A: We have an attendant that will guide you to the parking lot and take your luggage for you to your room or lobby.
Q: Speaking of parking, do you have Tesla charging stations?
A: Yes, we recently installed 2 Tesla charging stations in our upper parking lot. These spaces are reserved for hotel guests.
AROUND THE HOTEL
Q: Is the Pool for hotel guests only?
Q: Can I host a meeting or event at Skyview?
A: Yes. email firstname.lastname@example.org
Q: Do you do weddings there?
A: Yes. email events@skyviewlosalamos